HILTI

HiltiConstruction an Engineering Giant Reaps a Host of Benefits by Implementing SAP PLM

As a forward-looking company, Hilti relies on an extensive, up-to-date IT architecture based on the latest technology standards. For over 20 years, this has included software from SAP. In 2 000 the company opted to roll out SAP solutions across the entire enterprise as a single client. As part of this initiative, Hilti introduced functionality from SAP for customer relationship management (CRM), human resources, business intelligence, and many other critical areas. “SAP solutions support all our business processes and help us remain flexible and agile,” explains Dr. Ralf Diekmann, head of PLM of corporate IT at Hilti. “Standardized IT means we can respond faster to changes and roll out functionality to multiple sites much more quickly. Many of our innovative sales models would not have been possible without SAP software.”